Return request

You have bought the wrong product or a wrong product has been delivered? The product is defective or does not work? Please choose the correspondent „button“.

In the case of a return of a product for example that is no longer necessary or that the customer did not pick up, please choose the button „return“.

For all other products (wrong delivery, wrong content, warranty, etc.) please click button „warranty request“.

Your receive a request number via email that entitles you to return the products Only then you are allowed to return the products „free“ to us.

After receipt of the return number you are entitled to return the products. Please attach the return proof visibly at the exterior side of the packet!

*“free“ – Customer pays the return costs